Refunds and cancellations
Payment: USDT (TRC20) only, prepaid
Refund policy: Quotes are valid for 20 minutes. If you pay less than the quote, the order waits 24 hours for the difference; if it does not arrive, we refund the full amount received, minus the network fee. If you pay more than the quote, we refund the extra in USDT (TRC20) minus the network fee, or credit it to your next order if you prefer. If we cannot buy the item within 7 days of your payment, we refund the full amount in USDT (TRC20) within 48 hours.
Before we buy
If we cannot buy the item within 7 days of your payment, we refund the full amount in USDT (TRC20) within 48 hours. For orders over 5,000 USDT we recommend an optional small test payment (about 10 USDT), which is credited to your order. For cars and real estate, payment is made in stages after inspection or photos.
How refunds are paid
Network fees: the TRC20 network fee is deducted from refunds of underpaid or overpaid amounts.
Wrong network or wrong coin
USDT sent on another network or another coin sent to our address may be lost.